RETURN POLICY
RETURN PROCESS
It is possible to return the products you have purchased through our website www.akustikyalitimunleri.com within 5 days.
In order for the return process to work, you must send your return request, reason for return and product images to our e-mail address accounting@akustikurun.com.
You will be contacted via your forwarded e-mail.
RETURN PROCESS CARGO
After your return request is approved, the buyer is responsible for packaging the products in the same way and ensuring that they are not damaged in shipping.
Shipping and all official expenses for the products in the return process belong to the buyer.
Returned cargoes for which payment has not been made will not be received and will be sent back.
RETURN INVOICE PROCESS
An official invoice will be sent to you for all the products you have purchased.
It is mandatory to issue a return invoice for all products included in the return process.
It is not possible to take back or exchange products for which a return invoice has not been issued.